Customer Service

GourmetBasketsandMore.com sells only top quality, delicious, gourmet foods, baskets and gifts. If you ever have any questions, please do not hesitate to contact us by phone, email or mail. We would love to hear from you!

Having trouble placing an order online? Call our friendly and knowledgeable customer service department and they can take your order over the phone.

Contact Gourmet Baskets and More.com

Customer service number:
(877) 442-GIFT(4438)
Monday - Friday 9am - 5pm Pacific Time

Customer service email:
admin@gourmetbasketsandmore.com

Shipping Information

All orders  requested with 3-Business Day, 2-Business Day or Next Business Day shipping must be placed by 10:00 am PST / 1:00 pm EST for same day shipment. Orders placed after that time will be shipped the following business day.

Orders received on Friday after 10:00 am PST/1:00 pm EST, will be placed on Monday, unless a Saturday delivery is requested.

Shipping charges are applied per item, not per location. Please submit separate orders for each item going to the same location. Call Customer Service if you need assistance in submitting these orders. Additional charges will apply when shipping to Alaska or Hawaii. Gift baskets over $75 are eligible for FREE standard shpping!

Shipping Charges
Standard Shipping - 4-7 Business Days - $11.95
3-Business Day Delivery - $21.95
2-Business Day Delivery - $27.95
Next Business Day Delivery - $39.95
Saturday Delivery - $49.95

Specialty Flower and Plant orders are always shipped Next Day if received by 10:00 am PST / 1:00 pm EST. These orders are delivered Tuesday through Saturday. There are no Sunday or Monday deliveries. There is an additional charge for Saturday delivery. Future ship dates can be requested.

We do offer shipping to all APO, FPO addresses for select products. Please call customer service to confirm that your item is eligible. These shipments take one to two additional days to ship. In addition, there are no loss claims, late delivery refunds or damage claims honored. You ship these orders at your own risk.

Between May 15th and October 1st specialty chocolate gifts will only be available for shipping via Next Day Air. Any gift basket which contains chocolate components may have the chocolate substituted and replaced with hard candy items.

Due to local ordinances, gift baskets containing wine may only be shipped to the following states: AK, AZ, CA, CO, CT, DC, FL, HI, ID, IL, LA, MN, MO, NE, NV, NM, NC, ND, OH, OR, SC, TX, VT, WV, WI, WY.

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